SCOPE
Document scope
Website, SaaS dashboard, APIs, documentation, trials, paid plans, and support channels.
Status: first operational draft, pending legal review. It must be reviewed by counsel, the privacy owner, and the security owner before it is published as a binding policy or attached to a signed enterprise agreement.
§ 01
Use of the service
AdaptOrch provides an LLM orchestration control plane, usage monitoring, API-key management, runtime control, and reliability diagnostics.
Customers are responsible for the lawfulness of submitted prompts, datasets, credentials, application content, and downstream outputs.
Customers must not attempt to bypass authentication, tenant isolation, rate limits, billing controls, security controls, or provider restrictions.
§ 02
Account and API responsibility
Customers must keep credentials and API keys confidential, rotate keys if compromise is suspected, and promptly remove users who no longer need access.
Actions performed using a valid account or API key may be treated as customer-authorized unless AdaptOrch has clear evidence of compromise.
§ 03
Service changes and availability
The service may evolve as AdaptOrch improves provider integrations, routing policies, pricing, and reliability controls.
Some features depend on third-party infrastructure or LLM providers. Provider outages, quota changes, model deprecations, and policy changes may affect availability or behavior.
§ 04
Disclaimers
AdaptOrch is not a substitute for legal, medical, financial, or compliance advice. LLM outputs may be incomplete or inaccurate and should be reviewed before high-stakes use.
To the maximum extent permitted by law, AdaptOrch is provided without warranties beyond those expressly stated in a signed agreement.
CONTACT
Questions and updates
For support questions, contact ict03@rfems.com. For security reports, contact ict03@rfems.com. For privacy requests, contact ict03@rfems.com.